Política de envío

Shipping & Payment

Payment methods
We accept: VISA, MasterCard, AMEX, Maestro, Shop Pay, Apple Pay, Google Pay, PayPal & Klarna.
Prefer bank transfer? Email us at info@loftinsoho.com

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Shipping

We keep you in the loop from prep to delivery. You’ll get updates via email.

Your order. Always tracked.
Once it ships, you’ll get full tracking details.
Need help? Just reach out → info@loftinsoho.com

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Spain (Mainland & Balearic Islands)

Always free. Pick-up points too. No minimums.

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European Union

Free shipping over 100€.
Flat 15€ rate under 100€.

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International

Flat rate: 35€.
Import duties may apply — check with your local office.
We don’t ship (yet) to Canary Islands, Ceuta, Melilla or P.O. boxes.

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Delivery Info

Packages ship Mon–Fri via courier.
Can’t locate your parcel? Contact the carrier or drop us an email.

If your parcel is returned to us:
→ You’ll need to cover new shipping if you still want it.
→ Otherwise, we’ll refund the product cost (excluding original shipping).

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Order Tracking

All orders are shipped with tracking.
Didn’t get your link? Email us after 24h: info@loftinsoho.com

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Duties & Taxes

International orders may be subject to duties or customs fees.
These aren’t included in your order and must be paid by you.
We recommend checking with your local customs office before ordering.

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Questions?
Drop us a line: info@loftinsoho.com
We’re here to help.